Sift + Linear

Stream Customer Feedback into Linear as Prioritised Issues

How it works

Sift extracts structured data from feedback forms, bug reports, or feature requests and sends it via webhook. Zapier or Make creates a Linear issue with the extracted title, description, priority, and labels. Your product team sees fully contextualised issues in their existing Linear workflow without anyone manually copying information from emails or form responses.

Setup guide

1

Set up a Zapier Zap or Make scenario with a webhook trigger connected to your Sift form.

2

Add a Linear 'Create Issue' action step and connect your Linear workspace.

3

Select the target team and project within Linear.

4

Map Sift's extracted fields to Linear issue fields — title, description, priority, and labels.

5

Submit a test form entry and verify the issue appears in your Linear team's triage queue.

Data mapping

Sift FieldLinear FieldDescription
extraction.issue_titleLinear: TitleAI-generated issue title that's concise and actionable, derived from the user's freeform input.
extraction.descriptionLinear: Description (Markdown)Full extracted details formatted as Markdown for Linear's rich text description field.
extraction.priorityLinear: PriorityAI-assessed priority (Urgent, High, Medium, Low, None) mapped to Linear's priority levels.
extraction.categoryLinear: LabelExtracted category (Bug, Feature Request, Improvement, Question) mapped to Linear labels.

Common use cases

  • Pipe customer feedback from your website directly into Linear: product managers see structured issues with extracted pain points, feature requests, and user context.
  • Automate bug intake: users report issues in natural language, Sift extracts the structured details, and Linear gets a triaged issue with severity and component.
  • Capture internal improvement requests: team members submit ideas through a form and they arrive in Linear's backlog with extracted impact assessment and effort estimate.
  • Track beta tester feedback: extract feature ratings, suggested improvements, and bug reports from beta feedback forms into a dedicated Linear project.

Frequently asked questions

Connect Sift to Linear

Set up in under 5 minutes with webhooks. No credit card required.

Start extracting data — free