engineering

Change Request

Infrastructure and application changes need formal documentation for change advisory boards. This template captures the change description, business justification, affected systems, risk level, implementation window, rollback plan, and approvers needed, turning a Slack message into a proper change request record.

See it in action

What users type

Need to submit a change request for migrating the primary Postgres database from RDS db.r6g.xlarge to db.r6g.2xlarge. We've been hitting 85% CPU during peak hours and query latency is creeping up. The migration requires a brief maintenance window with about 6 minutes of downtime during the failover. Planning to do it Saturday April 12th between 2-4am ET. If anything goes wrong we can fail back to the old instance within 10 minutes since we're keeping it warm for 24 hours. Affects the main API, the analytics pipeline, and the webhook processor. Submitted by Maria Santos from the infrastructure team.

What you get

Requester

Maria Santos

99%
Change Title

Postgres RDS instance upgrade (db.r6g.xlarge to db.r6g.2xlarge)

95%
Change Description

Migrate primary Postgres database from RDS db.r6g.xlarge to db.r6g.2xlarge with approximately 6 minutes downtime during failover

97%
Business Justification

85% CPU utilisation during peak hours with increasing query latency

96%
Affected Systems

Main API, analytics pipeline, webhook processor

98%
Risk Level

Medium

91%
Implementation Window

Saturday April 12th, 2:00-4:00am ET

98%
Rollback Plan

Fail back to old instance within 10 minutes; old instance kept warm for 24 hours

97%

Extracted fields

FieldTypeRequired
RequestertextRequired
Change TitletextRequired
Change DescriptiontextRequired
Business JustificationtextRequired
Affected SystemstextRequired
Risk LevelselectRequired
Implementation WindowtextRequired
Rollback PlantextOptional

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