What can Sift do?
Free-text in, structured data out. See how teams use Sift across 15 common workflows — from triaging support tickets to processing insurance claims.
Support Tickets
Sift analyses free-text support tickets in real time, extracts priority, category, and sentiment, and routes them to the correct team instantly.
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Lead Capture
Sift extracts intent, budget signals, and urgency from free-text lead forms, then scores and enriches every submission so sales can prioritise instantly.
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Client Intake
Sift transforms free-text client intake submissions into structured profiles with goals, requirements, and red flags extracted automatically.
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Patient Intake
Sift extracts symptoms, medical history, medications, and urgency from free-text patient intake forms so clinics can prepare before the appointment begins.
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Bug Reporting
Sift parses free-text bug reports to extract steps to reproduce, expected vs actual behaviour, environment details, and severity so dev teams can fix faster.
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Customer Feedback
Sift analyses free-text customer feedback to extract sentiment, feature requests, pain points, and praise so product teams can prioritise what actually matters.
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Insurance Claims
Sift extracts incident details, policy data, damage assessments, and supporting evidence from free-text insurance claims to accelerate processing and reduce errors.
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Job Applications
Sift extracts skills, experience, qualifications, and culture-fit signals from free-text job applications so hiring teams can shortlist faster and fairer.
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Quote Requests
Sift extracts project scope, quantities, materials, timelines, and special requirements from free-text quote requests so you can respond with accurate estimates faster.
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Complaint Handling
Sift analyses customer complaints to extract the core issue, severity, desired resolution, and emotional tone so your team can respond with precision and empathy.
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Appointment Booking
Sift extracts appointment type, preferred times, service requirements, and special needs from free-text booking requests so your scheduling team can confirm instantly.
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Order Intake
Sift extracts items, quantities, specifications, delivery requirements, and special instructions from free-text orders so your fulfilment team processes them error-free.
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Incident Reports
Sift extracts incident type, location, people involved, timeline, severity, and corrective actions from free-text incident reports for compliance and rapid response.
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Expense Reports
Sift extracts individual expenses, amounts, categories, dates, and business justifications from free-text expense descriptions so finance teams can process reimbursements faster.
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Maintenance Requests
Sift extracts the issue type, location, urgency, access instructions, and tenant details from free-text maintenance requests so facilities teams can dispatch repairs faster.
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Don't see your workflow?
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