Maintenance Request
Tenants report maintenance issues through texts, emails, and portal messages with unpredictable detail levels. This template extracts the property and unit, issue description, urgency level, preferred scheduling, access instructions, and whether the issue affects habitability, routing requests to the right trade at the right priority.
See it in action
What users type
What you get
Mariana Solano
469-330-8115
Unit 4B, Oakridge Apartments
Kitchen faucet dripping nonstop since yesterday, puddle forming under cabinet and worsening
Medium
Any weekday (tenant works from home)
Spare key in lockbox by back door, code 7742
No
Extracted fields
| Field | Type | Required |
|---|---|---|
| Tenant Name | text | Required |
| Phone | phone | Required |
| Unit / Address | text | Required |
| Issue Description | text | Required |
| Urgency | select | Required |
| Preferred Schedule | text | Optional |
| Access Instructions | text | Optional |
| Affects Habitability | boolean | Required |
Use this template
Sign up and select “Maintenance Request” from the template gallery. Customise any field before going live.
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