Accept complex orders from a single text field and get every detail right

Sift extracts items, quantities, specifications, delivery requirements, and special instructions from free-text orders so your fulfilment team processes them error-free.

The problem

Complex orders with custom specifications, mixed quantities, and special instructions get mangled in rigid form fields. Customers leave out details, order the wrong SKU, or abandon the form entirely. Staff spend time on the phone clarifying.

The solution

Sift lets customers describe their entire order naturally. The AI parses every line item, specification, quantity, delivery requirement, and special instruction into a structured order ready for fulfilment. No more phone clarifications.

See the extraction

What users type

We need to order supplies for our new office fit-out: 25 ergonomic desk chairs in charcoal grey, 25 height-adjustable desks (140cm width), 10 meeting room chairs in the same charcoal, and 5 round meeting tables (120cm diameter). Delivery to Unit 4, Riverside Business Park, Leeds LS1 4AP. Need everything by March 1st. Please use the goods lift at the back — main entrance is too narrow for the desks.

What you get

Item 1

25x ergonomic desk chairs, charcoal grey

98%
Item 2

25x height-adjustable desks, 140cm width

97%
Item 3

10x meeting room chairs, charcoal grey

97%
Item 4

5x round meeting tables, 120cm diameter

96%
Delivery

Unit 4, Riverside Business Park, Leeds LS1 4AP — goods lift at rear

95%
Deadline

March 1st

99%

Why teams switch to Sift

Multi-item orders, one text field

Customers describe complex, multi-item orders naturally. Sift separates each line item with its own specs and quantities.

Delivery intelligence

Access instructions, loading dock details, and delivery windows are extracted alongside the order itself.

Zero-error fulfilment

Structured extraction catches every specification — colour, size, material, quantity — reducing fulfilment errors.

Faster order-to-fulfilment

No clarification cycle. Orders go straight from submission to processing with complete specifications.

The numbers

98%+

Order accuracy

AI extraction captures specifications that customers often miss in dropdown-based order forms.

70% faster

Order processing time

Complete structured orders eliminate the back-and-forth clarification cycle.

Down 40%

Cart abandonment

Free-text ordering removes the friction that causes customers to abandon complex order forms.

Recommended fields

Recommended Form Fields

Company nametext
Contact nametext
Email addressemail
Describe your ordertextarea
Delivery addresstextarea

Frequently asked questions

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