Let clients book appointments by describing what they need, not navigating a calendar widget

Sift extracts appointment type, preferred times, service requirements, and special needs from free-text booking requests so your scheduling team can confirm instantly.

The problem

Calendar widgets force clients into rigid time slots without understanding what they need. Clients book the wrong appointment type, forget to mention accessibility needs, or abandon the process when their preferred time isn't shown. Phone bookings waste admin time.

The solution

Sift lets clients describe what they need in plain language — the service, their preferences, constraints, and special requirements. The AI extracts everything into a structured booking request your team can confirm or adjust with one click.

See the extraction

What users type

I need to book a 90-minute deep tissue massage, preferably with Sarah if she's available. Any afternoon slot next week works, but not Wednesday — I have a meeting until 3pm on other days so 3:30pm onwards would be ideal. I have a lower back injury so please note that.

What you get

Service

Deep tissue massage, 90 minutes

99%
Therapist Preference

Sarah

97%
Preferred Times

Next week, afternoons 3:30pm+, not Wednesday

95%
Medical Note

Lower back injury — requires therapist awareness

96%

Why teams switch to Sift

Natural language booking

Clients describe their needs conversationally instead of clicking through rigid form fields and calendar grids.

Capture what calendars miss

Special requirements, provider preferences, and medical notes are extracted from the same request. No separate forms.

Higher booking completion

Free-text forms have dramatically lower abandonment than multi-step calendar widgets, especially on mobile.

Reduced phone calls

Clients who would have phoned for complex bookings can now describe everything in the form. Your admin team confirms instead of transcribes.

The numbers

Up 45%

Booking completion rate

Free-text booking eliminates the friction that causes abandonment in traditional calendar widgets.

Down 60%

Admin phone time

Complex bookings that previously required a phone call are now handled via the form.

Down 20%

No-show rate

Better upfront matching of service, provider, and time preferences leads to fewer cancellations.

Recommended fields

Recommended Form Fields

Your nametext
Email addressemail
Phone numbertel
What would you like to book?textarea

Frequently asked questions

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